Infographic: Cost of Unhappy Customers

Unhappy customers are more influential than you may think. American business lost $537 billion due to unhappy customers. The good news is that there are many tools out there that will help you use data to build a loyal and happy customerbase. Before we get to that, take a look at the infographic:

Cost of Unhappy Customers resized 600

Source: http://www.entrepreneur.com/article/234603

Download the Loyalty Cookbook to understand how you can use the power of Big Data to better understand your customers and turn them in happy and loyal custmers.

Loyalty Program Cookbook

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